Customer Service/administrator - Bishop's Stortford, United Kingdom - Mosaic Recruitment Ltd.,

Mosaic Recruitment Ltd.,

Verified Company

Bishop's Stortford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a self-motivated person who enjoys working with customers, with great attention to detail and high accuracy? Do you want to be mentored in a role with ongoing support and career opportunities?
A fantastic opportunity has arisen to work with one of our corporate clients in Bishops Stortford with lots of scope for progression and support with ongoing training in the leasing market
We're seeking an Administration executive to join our talented, friendly Administration team.
The role is both customer service and administrative based within our various Admin teams
The role
Our suppliers require a high level of service and support.
Our Admin team are responsible for paying out of the new business deals and dealing with suppliers' general enquiries.

Key High-Level Responsibilities:

Payout and validation of finance deals and all queries associated with this on our inhouse system
Working to set KPI's and processes to complete due diligence checks
Prioritising workload to meet set service level agreements
Liaising with supplier and customers in a professional manner
Weekly updates and chasing with suppliers
Detailed responsibilities will include:
Ensuring completed finance documents received from our suppliers are ready for payment
Liaising with Head Office to ensure new agreements are processed in a timely manner
Resolution of document queries
Reschedule of existing agreements
Phone Calls from suppliers/sales
General enquiries/general adhoc duties
Commissions queries
Change of DDM / terms of lease queries
Scanning and sending files
Liaising with suppliers and sales to resolve any queries relating to finance documents
Updating internal system