Customer Service Advisor - Leeds, United Kingdom - Page Personnel - UK

Page Personnel - UK
Page Personnel - UK
Verified Company
Leeds, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Great organisation

  • Fantastic progression routes.

About Our Client:

Our client is a reputable organisation within its industry, with a significant workforce of employees. They are committed to improving the customer experience and pride themselves on their robust customer service department.

  • Provide accurate information to customers about services and procedures.
  • Liaise with other teams to resolve customer issues effectively.
  • Maintain uptodate knowledge of the organisation's services and offerings.
  • Record customer interactions in the company's CRM system.
  • Contribute to team meetings and training sessions.
  • Uphold the company's high standards of customer service at all times.
  • Support the implementation of new customer service initiatives.

The Successful Applicant:


A successful Customer Service Advisor should have:

  • Excellent interpersonal and communication skills.
  • Proficiency in using CRM systems and Microsoft Office suite.
  • A strong customer service orientation.
  • The ability to handle difficult situations with tact and diplomacy.
  • A high level of accuracy and attention to detail.
  • A qualification in Customer Service or a related field is desirable.

What's on Offer:


  • A competitive salary package.
  • A positive and supportive company culture where your voice matters.
  • Comprehensive training and professional development opportunities.
  • A location in Leeds that is easily accessible by public transport.
  • Great benefits package
Contact

  • Danielle Hughes
  • Quote job ref
  • JN
  • Phone number
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