Housekeeper/room Attendant - London, United Kingdom - Step Ahead
Description
Housekeeper/ Room Attendant
Purpose
- Responsible for keeping bedrooms, public areas and back of house clean, safe, stocked and maintained.
- Responsible for reporting any maintenance deficiencies and handling member/guest requests or complaints.
- Ensure member/guest confidentiality at all times.
Hours of duty
This is a full-time position of 35 hours per week which will be 5 out of 7 days - Monday to Sunday as business dictates.
Responsible to
Head Housekeeper
Salary:
£23,100
Operational Responsibilities;
- Report to Housekeeping office at rostered time, collect work sheet, and sign in
- Prepare your work equipment
- Clean assigned public areas
- Ensure public areas, bedrooms, associated rooms and corridors are cleaned thoroughly to the standard required and are properly presented
- Attend Housekeeping meetings as required
- Clean assigned members/guests' bedrooms;
- Clean bedrooms by priority
- Remove rubbish, dirty linen and trays
- Check that all appliances are present in the room and in working order
- Replace dirty linens and towels with clean items
- Making of beds including moving to vacuum underneath the bed base as required
- Move furniture as required to be able clean under and round
- Straighten desk items, furniture, and appliances
- Dust, polish, and remove marks from walls and furnishings
- Clean bathrooms
- Replace guest amenities and supplies in bedrooms and public area
- Dust and vacuum corridor
- Cleaning equipment are to be restocked, cleaned and left neatly in the designated storage area
- Report to the duty housekeeper who will inform you of any other jobs that need to be completed
- Bring any lost/found items to the Reception desk in a timely fashion
- Hand in your worksheet. Sign your keys back in and report to the duty housekeeper before going off duty
- Perform spring cleans and extra jobs as directed
- Work in all areas of the Club when required (including back of house and laundry).
- Follow health, safety and security procedures:
- Follow all Club safety and security policies and procedures;
- Attend all training as requested
- Report any maintenance problems, safety hazards, accidents, injuries, suspicious behaviour or occurrences to a Manager or supervisor
- Maintain personal hygiene and grooming as per Staff Handbook
- Maintain confidentiality of proprietary information Ensure adherence to quality expectations and standards
- Benefits:
- Bi
- annual tronc
- Christmas and New Year off (5 days taken from days holidays)
- Birthday off, plus small gift
- 35 hours per week
- straight shifts
- (Monday
- Sunday)
- Company pension
- Life Assurance Scheme
- Alpha Rewards
- Uniform provided
- Meals provided whilst on duty
- Annual staff party and staff summer BBQ
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