Housekeeper/room Attendant - London, United Kingdom - Step Ahead

Step Ahead
Step Ahead
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Housekeeper/ Room Attendant

Purpose

  • Responsible for keeping bedrooms, public areas and back of house clean, safe, stocked and maintained.
  • Responsible for reporting any maintenance deficiencies and handling member/guest requests or complaints.
  • Ensure member/guest confidentiality at all times.

Hours of duty


This is a full-time position of 35 hours per week which will be 5 out of 7 days - Monday to Sunday as business dictates.


Responsible to
Head Housekeeper


Salary:
£23,100


Operational Responsibilities;

  • Report to Housekeeping office at rostered time, collect work sheet, and sign in
  • Prepare your work equipment
  • Clean assigned public areas
  • Ensure public areas, bedrooms, associated rooms and corridors are cleaned thoroughly to the standard required and are properly presented
  • Attend Housekeeping meetings as required
  • Clean assigned members/guests' bedrooms;
  • Clean bedrooms by priority
  • Remove rubbish, dirty linen and trays
  • Check that all appliances are present in the room and in working order
  • Replace dirty linens and towels with clean items
  • Making of beds including moving to vacuum underneath the bed base as required
  • Move furniture as required to be able clean under and round
  • Straighten desk items, furniture, and appliances
  • Dust, polish, and remove marks from walls and furnishings
  • Clean bathrooms
  • Replace guest amenities and supplies in bedrooms and public area
  • Dust and vacuum corridor
  • Cleaning equipment are to be restocked, cleaned and left neatly in the designated storage area
  • Report to the duty housekeeper who will inform you of any other jobs that need to be completed
  • Bring any lost/found items to the Reception desk in a timely fashion
  • Hand in your worksheet. Sign your keys back in and report to the duty housekeeper before going off duty
  • Perform spring cleans and extra jobs as directed
  • Work in all areas of the Club when required (including back of house and laundry).
  • Follow health, safety and security procedures:
  • Follow all Club safety and security policies and procedures;
  • Attend all training as requested
  • Report any maintenance problems, safety hazards, accidents, injuries, suspicious behaviour or occurrences to a Manager or supervisor
  • Maintain personal hygiene and grooming as per Staff Handbook
  • Maintain confidentiality of proprietary information Ensure adherence to quality expectations and standards
  • Benefits:


  • Bi

  • annual tronc
  • Christmas and New Year off (5 days taken from days holidays)
  • Birthday off, plus small gift
  • 35 hours per week
  • straight shifts
  • (Monday
  • Sunday)
  • Company pension
  • Life Assurance Scheme
  • Alpha Rewards
  • Uniform provided
  • Meals provided whilst on duty
  • Annual staff party and staff summer BBQ

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