Temporary German-speaking HR Shared Service - Birmingham, United Kingdom - Claire's

Claire's

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Claire's have an opening for a temporary German-speaking HR Shared Service Administrator with language skills to join the HR Shared Service Centre on a 6 month fixed term contract (that may get extended).

As a HR Shared Service Administrator, you are responsible for executing a first-class HR support service to our managers and employees using
Workday , our People system.

You will also be the first point of call for all HR-related queries, which you will respond to in accordance with our Service Level Agreement.

Day to day duties include:

Administer all HR lifecycle task and approval activities accurately and diligently through the HRIS (Workday) in accordance with our Service Level Agreements.
Respond to HR queries providing advice and guidance, in accordance with our Service Level Agreements.
Ensure that the correct documentation has been collated to support the starter, leaver, job and pay changes processes and that they are correctly recorded in Workday in accordance with Company policy.
Maintain accurate personnel records, according to the agreed naming convention.
Ensure contracts are issued accurately and signed copies are returned and saved as per company policy, where applicable.
Respond to external requests for information including references.
Ensure Right to Work evidence is collected in line with legislation and company policy.
Ensure all items required for payroll are actioned via Workday in accordance with the payroll calendars for each country.
Run reports and collate information to provide key KPI information about the kinds of queries and issues raised by our customers, to identify trends and respond proactively.
Run adhoc Workday reports as and when required.
Maintain an accurate, effective and translated (if required) knowledge base for customers.
Support field HR with absence management, probation, maternity, paternity, parental leave and dependent emergencies data as required.
Maintain all administration guidelines such as scripts, processes and procedures specific to each country.

What are we looking for?

GCSE grade A to C in English
Fluent English speaker with the ability to speak Italian, German, Polish, Czech or Hungarian
Strong customer service focus
Previous administration experience
Microsoft Word, Excel and mail merges
A dedicated team player, customer focused, and with a great eye for detail.
Ability to prioritise and organise your own workload.
Displays a 'can do' attitude towards problem solving and continuous improvement.