Front of House Administrator - Henley on Thames, United Kingdom - University of Reading

University of Reading
University of Reading
Verified Company
Henley on Thames, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Henley Business School at Greenlands is situated in 30 acres of beautiful countryside in the Chiltern Valley on the banks of the River Thames two miles from Henley on Thames.

It provides management training for Postgraduates and Senior Executives from all around the world.


The core purpose of the Hotel and Conference Services Department is to deliver a World Class Service which supports Henley's strategic principles in promoting the quality of the Business School and its physical learning environment.


We deliver an exceptional service experience, and our operational and support staff plays a significant part in delivering the Henley experience.

Their contribution plays a major role in sustaining our quality reputation.


We are seeking to appoint a part-time Front of House Administrator, one of a small team responsible for the booking and allocation of all Henley Business School programmes at Greenlands in addition to acting as first point of contact for internal and external clients by operating the Henley Business School switchboard in a prompt and efficient manner, ensuring excellent customer service at all times.

As part of the greater Front of House team you will also have the flexibility to assist our Reception team as needed with Hotel guest queries and requirements.


You will have:


  • Ability to communicate effectively
  • Exceptional customer service skills
  • Ability to work independently and as part of a team
  • Excellent problem solving skills and an eye for detail
  • Flexibility to carry out other administrative duties.

Closing Date: 26 February 2023

Interview Date: 8/9 March 2023

Informal contact details

Alternative informal contact details

Contact role:

Deputy Front of House Manager


Contact role:

Senior Front of House Administrator


Contact name:

Abbie Edwards


Contact name:

Hils Evans


Contact phone:


Contact phone:


The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation.

Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.


Job reference:
SRF43598-R


Location:
Greenlands Henley-on-Thames UK


Closing date: 26/02/2023


Job live date: 09/02/2023


Salary:
£20,134 - £21,197 pro rata per annum


Employment type:
AAS-Clerical


Department:
Campus Commerce


Division:
Catering Hotel & Conference Services


Hours Per Week: 22.50


Employment Basis/Type:
Part Time, Permanent
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