Endoscopy Booking Clerk - Burnley, United Kingdom - East Lancashire Hospitals NHS Trust

East Lancashire Hospitals NHS Trust

Verified Company

Burnley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Here at East Lancs, we provide a 7 day Endoscopy service and as such the post holder will work as part of a wider team on a rota basis.

The post holder will be responsible for the management and accurate and timely administration of waiting lists in accordance with the Access, Booking and Choice Policy, liaising directly with clinicians, nurses, administrators, directorate staff and patients, whilst ensuring waiting list targets are achieved and confidentiality is met at all times.

Each clerk is responsible for the management of Endoscopy waiting lists and working as part of a team within the particular speciality.
Add selected patients to the waiting list using the computerised Patient Administration System, ensuring all patients are listed with the accurate procedure and booked admission codes.
Complete and forward letters and health check questionnaires to patients who have been added to the waiting list. On receipt of the returned questionnaires update the Patient Administration System with all relevant data.
To be the first point of contact for all patients added to an inpatient, day case and selected out

- patient waiting list.

Negotiate a mutually convenient admission date with the patient whilst taking into consideration clinical priority, availability of anaesthetists and the constrictions of the Access Booking Targets and enter the information onto the Out Look Diaries and also the Patient Administration System.

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.

We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.

Here at East Lancs, we provide a 7 day Endoscopy service and as such the post holder will work as part of a wider team on a rota basis.