Telesales Advisor - Bristol, United Kingdom - Acorn Recruitment Limited
Description
Acorn is seeking an enthusiastic Telesales Advisor for their optical manufacturing client based in Thornbury with a salary of £25,000 per annum plus up to £5,000 per annum bonus.
Overall purpose of the job:
- To build successful relationships with both prospective and existing customers to generate interest, create opportunities, provide information, capture customer feedback and produce business leads that facilitate account acquisition
- To ensure timely, accurate and useful information is communicated clearly to the field based Business Development Managers in order to maximise sales opportunities and new business growth
Responsibilities:
- High volume telephone liaison with both prospective and existing customers
- Cold calling prospective customers
- Confidently engage and effectively converse with key decisionmakers and technical staff at target organisations
- Delivering a clear and concise scripted message to customers that makes the features and benefits of the brands both clear and tangible
- Recording details of all customer contact and key data accurately on a daily basis on Salesforce CRM system
- Working to predetermined daily/weekly/monthly call targets
- Maintain a full understanding of new products and promotions as they arise
- Undertake any administration tasks that arise from calls
Knowledge and experience:
- Experience within telesales / telemarketing or other direct sales/customer service environment
- Excellent communication and interpersonal skills
- Ability to learn about products and services and describe/explain them to others
- Ability to prioritise own workload, be highly organised with excellent attention to detail
- Highly self motivated with a cando attitude
- PC literate
- Confident and engaging telephone manner
- Resilient and able to handle rejection professionally
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