New Business Executive - Salford, United Kingdom - LPL, a division of Read Roper and Read Solicitors

LPL, a division of Read Roper and Read Solicitors

Verified Company

Salford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

An exciting new opportunity has arisen within the Conveyancing Department of an award winning Manchester law firm.

The role of the New Business Adviser presents a chance to become established in what is a leading national organisation.

Key Responsibilities

Ensuring all client queries are handled in a timely and professional manner, whilst giving full and accurate information.
First point of contact, dealing with telephone queries from individuals who are not currently clients of the Firm or are new clients.
Providing solutions to the client's legal requirements, ensuring they are signposted to the most appropriate team or individuals for their individual legal needs.
Guide clients through the process of making an appointment, attending the Firm's offices and the next steps.
Make the client aware of the benefits of being a client of the Firm.

Maximising fee income for the Conveyancing Department and Firm by converting as many opportunities as possible into new clients / new matters.

The Person

Strong administration and numeracy skills.
Able to work using your own initiative.
Ability to work in a fastpaced environment and meet targets/ deadlines.
Excellent telephone manner and customer service skills. Total Inbound and outbound calls expected is a minimum 50 a day.
Experience of telephone work.
Experience of working in a client care environment.

Good standard of education essential (minimum of three GCSE's grade C or above to include English and Maths.
Good IT skills including a comprehensive knowledge of Microsoft Office programmes
Must have a positive attitude.