Customer Service - Leeds, United Kingdom - Search Consultancy

Search Consultancy

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service in Leeds LS10

Salary:
£22k - £26k DOE

28 Days Annual Leave + Public Holidays
Hybrid Working Offered from Week 1

Start Date:

ASAP
Do you want to work for in a global financial organisation with no credit check required? Do you aspire to really help customers and make a positive difference to the world?

If you said yes to these questions, then this role is the one for you

We're looking for a number of Customer Service Advisors to join a friendly and growing team in south Leeds.

Our client wants to make Credit work better for all and work hard to deliver actual benefits to society - by offering an empathetic and understandingapproach to their customers.

What's In It For You?

Salary from £21,000 to £25,000 DOE
28 Days Holiday PLUS Public Holidays, option to purchase an additional 5 days (41 in total)
Flexible Working Patterns
Hybrid Working Offered from week
Brilliant Career Progression
Gorgeous Office very close to motorways
Free Onsite Parking
Fantastic Culture with lots of perks along the way
Life Assurance

What Will You Be Doing?

Actively listen to customers, and respond to them in an empathetic manner.
Understand customers' personal situations and effectively provide tailored solutions.
Develop and agree repayment plans, which are bespoke to each customer.
Direct customers to free debt advice, when they are in difficult positions.
Negotiate with customers who have the ability to pay, but choose not to.

Who Are We Looking For?

Have experience working in call centre, retail, hospitality or customer service/sales environments
Are friendly and able to be empathetic to customers
Like to solve problems
Demonstrate great Communication Skills
Want to make a difference