Front of House Coordinator - Bath, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

Bath, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Front of House Coordinator

Contract:
Professional & Technology Services

Location:
Bath

Hours of work: 22.5

Contract Type:
Permanent

ISS provides integrated facility services for one of our clients across their UK office portfolio as part of a global contract.

The Front of House Coordinator plays a crucial role in ensuring site compliance and safety while serving as the primary point of contact for client building users.

Sitting within the ISS Workplace Services team, this role is inherently proactive, involving the integration of people, processes, systems, and information to ensure contract compliance (client, ISS, and statutory).

Additionally, it aims to foster contract development and strengthen client relationships over time, offering genuine career advancement opportunities.

With flexible working hours of 22.5 hours per week (08:00-12:30 nominal core hours), this role appeals to individuals who are curious, energetic, and ambitious.

Key Responsibilities

Ensure the safety of your actions and impact on the office environment
Help embed safety together culture in all account processes
Build positive relationships with key client stakeholders
Maintain KPIs, identifying and driving actions to recover
Support commercial activities incl. Purchase Order management, ordering stationery, milk deliveries
Order processing management
Support processes related to system usage such as Time & Attendance, Servicetrac etc
Conduct process and product evaluation to continually improve our KPI and SLAs
Support the production of management information reporting
Data analysis taking data on a topic (e.g. Health & Safety, PPMs, asset lifecycle) and creating actionable information

Professional and Personal Competencies/Qualifications

A high level of written and verbal communication skills
High level of accuracy and attention to detail
Ability to achieve deadlines, work under pressure and use own initiative
IT literate with an excellent understanding PowerPoint/Word/Excel
Engaging; enthusiastic; inquisitive; energetic

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Job Types:
Part-time, Permanent

Expected hours: 22 per week

Benefits: