CRM Executive - London, United Kingdom - Harnham - Data & Analytics Recruitment
Description
CRM EXECUTIVE
UP TO £55,000
LONDON - CHISWICK (3 DAYS A WEEK)
THE COMPANY
I am working with a giant in the FMCG Tobacco space as they are urgently looking for a CRM Executive to join their growing loyalty vertical.
THE ROLE
As the CRM Executive your focus will be to build and develop the CRM strategy, specifically, you will have to:
- Develop and implement the marketing plan through CRM strategy, ensuring an omnichannel strategy and an understanding of the customer
- Identify areas for optimisation in the CRM process through A/B testing and postcampaign analysis.
- Focus on customer loyalty, life time value and churn, how can you ensure customers subscribe and how can you use data to provide insights
YOUR SKILLS
- Experience with multichannel campaigns i.e. Push/Web/eMail
- Stakeholder management experience is a must.
- Experience with subscriptions.
- Experience using a campaign management tool, Adobe campaign, Salesforce
- Experience of Braze is ideal
- Great communicator and able to convey complicated technical terms in digestible language
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