User Researcher - Newport, United Kingdom - Oscar Technology

Oscar Technology
Oscar Technology
Verified Company
Newport, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
My client in Newport, are looking for an experienced User Researcher for an initial 6 month contract to start on a new project in the following year

This is a hybrid role with two days a week in their offices in Newport

The role is OUTSIDE IR35 and is paying around £ P/D


Key Responsibilities:


  • Performing user research with client undergoing digital transformation / ERP migration to deliver:
  • 1 page User Personas
  • 1 page journey map ( front stage user actions, front end system functions)
  • End to end process maps for the personas (back office actions, processes, functions)
  • Work as part of a multidisciplined agile team to design user focussed and successful services
  • Plan, design, and conduct user research to focus the design and development on user needs
  • Contribute to the usability testing process from developing user recruitment briefs through to test moderation, analysis and report writing
  • Work very closely with insight and research teams at client side to delivery relevant and appropriate research plans
  • Work closely with designers and developers to turn user insights into actionable design or service recommendations
  • Present findings and related design/business recommendations and user insights to project stakeholders at all levels
  • Complies with all confidentiality and nondisclosure policies and/or agreements and ensures security of information at all times

Required Experience:


  • Experience in a relevant role either agency or client side
  • Proven experience of gathering and delivering actionable insights
  • Demonstrable knowledge in user centred design practices

Essential Skills

  • Sound knowledge of qualitative research methods including user requirements gathering and early stage concept and prototype testing, guerrilla research, and other approaches to ensuring user needs are fully understood
  • Sound knowledge of using artefacts to share and communicate insights such as user flows, experience maps, experience blueprints, prioritised user needs, user profiles, and test results
  • Good understanding of information architecture, interaction design, and visual design principles
  • A good understanding of Agile delivery methodology
Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy.


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