Security Officer - Huddersfield, United Kingdom - Carlisle Support Services

Carlisle Support Services

Verified Company

Huddersfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Carlisle Support Services have an exciting new opportunity for a Security Officer position. The role will be based at Huddersfield bus stations in west Yorkshire. You will be working for one of our prestigious transport contracts. We are also able to provide overtime when required.

The aim of the service is the provision of an effective and efficient Customer Care Service at all locations in order to deliver a safe, fully accessible, quality customer Focused environment for all users.

4 ON 4 OFF 12 hour shifts

Hours:
Average of 48 hours per week

Main Requirements for the role:

UK resident for a minimum of 3 years.
Ability to provide a full 5year work history without gaps (including periods of unemployment).
Eligible to work full time in the UK without restrictions.

Operational duties:

To provide a visible and high standard customer service that promotes our bus stations as being safe, comfortable, and friendly places and that contributes to maintaining and increasing customer satisfaction.
Proactively giving customers travel information and dealing with their general enquiries.
Providing first aid to customers (both male and female) as required.
Preventing and addressing antisocial behaviour
Implementing emergency procedures when required.
Liaison with emergency services.
Liaising with operational staff, including bus operators, drivers, and their representatives.
Reporting incidents.
Support partnership working across the organisation and externally.

Person Specification:

Trained and experienced in customer service.
Trained and experienced in Security Services.
Experience of effectively contributing to team objectives.
Experience of successfully identifying appropriate communication channels to deliver information.
Experience of striving in all aspects of work, to meet customer needs and ensure satisfaction.
Treats staff and customers with respect.
Take pride in their work.

#IHPNTH

Job Type:
Permanent

Salary:
£9.90 per hour