Assistant Operations Manager - North West England, United Kingdom - PMR
Description
PMR are seeking an experienced Assistant Operations Manager with a proven track record within residential, student accommodation or other related sectors.
This role will involve assisting the Operations Manager with a variety of operational related tasks,ensure all on-site facilities are in excellent working order and offer a professional service whilst working in a busy and friendly team.
Responsibilities:
- Assisting with the daytoday management of the sites and ensuring staff are developed, supported, and working to Health & Safety guidelines
- Managing various properties in the portfolio
- Updating property information on our Property Management Software
- Assisting with negotiating lease renewals
- Assisting Building Managers & the Finance team with the collection of rent arrears
- Preparing a comparable database of competitors to enable rent reviews regularly
- Liaising with Building Managers as to their performance and producing timely and accurate reports
- Investigating tenant complaints, persistent or serious breaches of the tenancy agreements
- Reviewing incident reports from sites and recommending actions to Operations Manager
- Communicating regularly with clients & contractors and managing general upkeep and maintenance
- Identifying issues and coordinating the delivery of maintenance works in each building
- Tendering contractors for works, managing them in accordance with laid out KPI's/SLA's
- Liaising with Site Managers to verify quality of works
- Carrying out PPM inspections & verifications
- Promoting H&S and supporting monitoring H&S compliance by demonstrating best practices
- Coordinating all maintenance staff located in buildings
Skills, Knowledge & Experience:
- Experience in Build to rent sector
- Problem solving and decisionmaking ability
- Strong communicator with the ability to influence
- Motivated and target orientated
- Well organised with the ability to prioritise effectively
- A team player
- Positive attitude and ability to work with little supervision
- Attention to detail
- High level user of Microsoft Office packages
Working Pattern:
Monday - Friday
**Please be aware this role is a 12-Month FTC
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