IT Manager - Cambridge, United Kingdom - Pure Resourcing Solutions
Description
IT ManagerCambridge/ Hybrid
Circa £60,000
We are partnered with a household UK manufacturing business based in Cambridge looking to hire an IT Manager.
Working underneath the Head of IT you will act as the technology specialist for the organisation ensuring multiple sites are operational.
You'll dothis by effectively managing the whole IT team as well as external providers.You will act as the IT business partner, liaising with the senior leadership team to ensure business needs are articulated clearly and agreed changes to the estate are carried out as required.
Responsibilities:
- Maintain clear IT strategy with a strong link into budget planning.
- Line manage internal IT personnel, set targets and goals and deliver effective, wholly supportive, 11 management on a regular basis.
- Manage IT contracts and service, to ensure quality, best value for money, and that any IT failures cause minimum impact.
- Work with the business and the IT provider to create and maintain an IT risk register that can be tracked.
- Define, implement and monitor effective IT Service Level Agreements with all IT suppliers.
- Act as the first point of escalation for IT issues with IT providers, providing communication to all stakeholders and managing the relevant provider(s) to ensure a timely resolution.
You will have experience/ knowledge with:
- IT Management within manufacturing environments
- ERP experience (Dynamics 365)
- Service management & Project management
- PRINCE
- ITIL
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