Administrative Assistant - York, United Kingdom - York and Scarborough Teaching Hospitals NHS Foundation Trust

York and Scarborough Teaching Hospitals NHS Foundation Trust
York and Scarborough Teaching Hospitals NHS Foundation Trust
Verified Company
York, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen for a motivated, enthusiastic and reliable individual to join the Pain Management Team at York and Scarborough Teaching Hospitals NHS Foundation Trust.

The post will provide a varied and interesting workload including but not limited to these key areas:

You will be responsible for typing clinical and administrative letters, general administration tasks, as well as covering for the Medical Secretaries or Audio typists during periods of absence.

Answering telephone enquiries and dealing with patient queries.


Monitoring, maintaining and updating electronic worklists and ensure that items are actioned in a timely manner, and to escalate where appropriate, any patients who will breach the maximum booking requirements for the Specialty.

Monitor Consultant annual leave/absence and adjust clinic templates accordingly.

Monitor templates for vacant clinic slots and use initiative and judgement to place expedite appointments within appropriate timeframes.

Book new patient and follow-up appointments with the appropriate clinician.


Check that follow-up appointments have been booked when mentioned in clinic correspondence, arranging an appointment if this has been omitted.

Produce reports and other documents as required to analyse worklists and provide information.

Our benefits


We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a range of provider

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.


A full description of the role is available in the attachment: job description.

Working for the Trust


Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.


As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.

It may not be suitable for every role, but we will try and be supportive where we can.

We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

COVID-19 Vaccination Requirements


Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves, and everyone else.

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