Digital Learning Resources Advisor - Kingston upon Thames, United Kingdom - South Thames Colleges Group
Description
Salary:
£26,976 - £29,500 per annum + up to 40 days holiday plus bank holidays
Expiry date: 06/12/2023
Details:
The Learning Resources Centre (LRC) at the South Thames Colleges Group is looking for a Digital Learning Resources Advisor - someone to support students and staff with the use of LRC services, online library and digital learning resources.
Based at Kingston College, the Digital Learning Resources Advisor will provide frontline support in the College Learning Centre and they will create online guides and content for the Group's Student Portal.
There are two staffed Learning Centres at Kingston College - a recently built, modern Learning Centre and the Learning Centre at the College's Creative Industries Centre.
We'd like our Digital Learning Resources Advisor to hold a Level 3 qualification and have experience of working in a customer focused environment, delivering a good or better level of customer service.
You'll have excellent knowledge of Microsoft PowerPoint, Excel, and Word as well as good knowledge of Microsoft 365 and Microsoft Teams.
Able to work effectively without supervision, you'll be a strong team player with excellent written and verbal communication skills, including an ability to adopt an approachable manner when dealing with customers.
The ability to design and create good quality online content, including text, images and video, is desirable, as is experience of supporting users with technical support.
The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees' physical and mental health.
There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme_.
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The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017.
South Thames Colleges Group is one of London's largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities.
We aim to put students' success at the heart of everything we do.
We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.
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