Head of Internal Communications - Birmingham Business Park, United Kingdom - Citizen

Citizen

Verified Company

Birmingham Business Park, United Kingdom

4 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Head of Internal Communications

Birmingham, B37 7YN (Hybrid Working)

£63,000

Permanent, Full Time (37 hours per week)

Monday - Friday
We are brave, we are ambitious, we are honest, and we are Citizen

If you've got the creativity to tell great stories, the experience and knowledge to deliver effective internal communication campaigns, and the skills to understand how our diverse employees will receive and act on all of our communications then come andbe a part of a fantastic organisation creating foundations for life.

At Citizen we understand that our people are everything and to deliver the best service to customers we need to support and look after our staff.

You'll play a key role in growing and developing the communications team and creating and delivering our internalcommunications strategy to maintain and grow employee engagement by keeping our staff informed through regular, meaningful and consistent communication.

In housing you can make a real difference, the role of Head of Internal Communications will involve:

Develop and lead a team to execute the strategy through inspiring and effective leadership
Lead the planning of content for events including our staff conference and any other internal events
Ensure effective internal crisis management systems are in place
Champion staff engagement and work closely with the HR team to ensure alignment with our people strategy and ongoing employee engagement
Plan, edit and write content for a variety of internal communication channels including our staff intranet and social media
Develop and delivering creative and innovative multichannel and targeted planned internal communication and campaigns
Develop creative and innovative new ways to communicate to our employees using intelligencedriven insight from annual and pulse surveys
Oversee the development and content creation of our intranet using analytics, SEO, trends and insights to optimize performance

As Head of Internal Communications, we need you to have:

Excellent leadership skills to drive forward our internal communications strategy to make sure our employees feel heard and informed
A degree in a discipline that is integral to communications and marketing, such as English, Journalism, Marketing or Media
Strong experience in a senior communications role
Proven experience of writing, leading and delivering internal communication and creative strategies
Experience of working with colleagues at all levels across a diverse organisation, including at senior management or board level
Working with internal stakeholders to deliver effective messaging and increase employee engagement
Experience of managing multichannel communications
Experience of leading internal communication campaigns and projects
Evidence of ability to identify and execute innovative storytelling using written and visual content
Evidence of ability to lead and develop the skills of a busy, multitasking team

Our people are everything and we offer:

Award winning 'Live work better' scheme which actively encourages work-life balance
Annual leave at 40 days per year, including bank holidays
Private healthcare
Enhanced family leave

Company Pension

Citizen matches up to 10%
If part of the pension scheme you are entitled to Life cover (three times your annual salary)
Organisational Sick Pay (benefit increases with length of service)
EAP a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling
Medicash scheme which includes GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more
Organisational Sick Pay (benefit increases with length of service)
Recognition through our Employee Excellence Awards
Representation opportunities on our Staff Consultative Forum
Access to Citizen's Wellbeing platform
Employee Excellence Awards (winners receive extra days annual leave that year)
Occupational Health
We believe everyone has something to give and encourage everyone to be the best they can be to reach their full potential with extensive learning and development opportunities and Study Leave

Closing date: 3rd February 2023
**Interview date: 14th February 2023