Call Handler - Newcastle-under-Lyme, United Kingdom - Everpool
Description
Call Handler
£18,525 - £22,000 (depending on experience)
Hybrid (2 days office, 3 days home based)_
Do you have previous customer service experience?_
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Do you have excellent communication skills?_
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Are you looking for an excellent career opportunity?_
We are currently looking for people with excellent communication and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity.
What will you be doing?:
- You will be to be the first point of contact for customers, ensuring that you collate all the information on the system to ensure the customers journey is seamless.
- Where appropriate, investigate cases to ensure all the information is correct
- Handle all cases from registration to completion.
- Build rapport and gain positive relationship with customers and colleagues.
What are they looking for?:
- A natural communicator and a flare for building rapport with people over the phone
- A great team player
- Enthusiastic and confident
Hours and Benefits
Monday - Friday (Hybrid)
2 days in office, 3 days from home
37.5 hours per week between 8am - 6pm
28 days holiday
Birthday off work
Charity Days Off
Healthcare
Can purchase extra holidays
Cycle to work scheme
Paid lunch once a week when in the office
Team nights out
Annual Staff awards
Interested?
Call Laura on for more information
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