Call Handler - Newcastle-under-Lyme, United Kingdom - Everpool

Everpool
Everpool
Verified Company
Newcastle-under-Lyme, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Call Handler

£18,525 - £22,000 (depending on experience)

Hybrid (2 days office, 3 days home based)_
Do you have previous customer service experience?_
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Do you have excellent communication skills?_
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Are you looking for an excellent career opportunity?_

We are currently looking for people with excellent communication and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity.


What will you be doing?:


  • You will be to be the first point of contact for customers, ensuring that you collate all the information on the system to ensure the customers journey is seamless.
  • Where appropriate, investigate cases to ensure all the information is correct
  • Handle all cases from registration to completion.
  • Build rapport and gain positive relationship with customers and colleagues.

What are they looking for?:


  • A natural communicator and a flare for building rapport with people over the phone
  • A great team player
  • Enthusiastic and confident

Hours and Benefits
Monday - Friday (Hybrid)
2 days in office, 3 days from home
37.5 hours per week between 8am - 6pm
28 days holiday
Birthday off work
Charity Days Off
Healthcare
Can purchase extra holidays
Cycle to work scheme
Paid lunch once a week when in the office
Team nights out
Annual Staff awards

Interested?
Call Laura on for more information
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