Parent Adviser - Northampton, United Kingdom - Scope

Scope

Verified Company

Northampton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job details

Job reference
REQ003433

Date posted
14/05/2024

Application closing date
17/05/2024

Location
Northampton

Salary
£27,853.36 per year (£15,916.20 Po rata)

Package
27 days holiday per year (full time equivalent) plus Bank Holidays, Excellent training and career development, Flexible, remote and hybrid working options, Pay progression at 6 months and 2 years Discounts at gyms, restaurants and more

Contractual hours
20

Job category/type
Part time

Parent Adviser (specialising in sleep)

Job description

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
We are looking to recruit a Parent Adviser (specialising in sleep) who will have experience of caring for a disabled child or demonstrable experience of working closely with families of disabled children.
Fixed term until 31 March 2025

20 hours per week.

Location:
This is a hybrid role: Home working with some travel around Northamptonshire to attend meetings with customers and the team.
You will have a good local knowledge of the area.

Occasional travel may be required to Scope's head office (E15 2GW)

The role

Link to job description

As a Parent Adviser you will be responsible for delivering this service to customers by managing a personal caseload and providing emotional support and practical advice to your diverse customer base continuous training, supervision and support will be available.

For more information about the role's responsibilities, and the skills and experience required please use the link to job description above.

About you

You will:

Have excellent communication skills both verbally and written and be able to demonstrate experience in a customer facing environment.
Be empathetic, be able to respond positively to change and to be able to deal effectively with conflicting priorities will allow you to succeed within this role.
Have good working knowledge of IT including Microsoft Office and are a confident user of digital technology as we are a paper free service.
Bring drive and enthusiasm to your role and demonstrate that you care passionately about improving disabled people's lives.

We ask you to show an appreciation of Scope's values and our ambition of everyday equality for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about
our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits
We believe hard work deserves reward and recognition.

We offer a wide range of benefits including: