Senior Product Specialist - Nuneaton, United Kingdom - Allen Motor Group

Allen Motor Group

Verified Company

Nuneaton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Allen Motor Group are currently looking to employ a Senior Product Specialist to provide an outstanding customer experience during the vehicle handover.

You will be the 'go to' on all Ford products and accompany the customer throughout the purchase with personal interaction, knowledge and the test drive.

This position is offered on a full time, 40 hour work week with a basic salary of
£25,400 an OTE of £35,400 and a fantastic career path reporting to the Sales Manager.

Why Allen Motor Group?
In addition to a very highly attractive basic salary and clear career progression, we also offer a range of other benefits including:

30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
Fantastic discounts on MOT's, services and parts
Life assurance benefit, at no cost to yourself
Discounted gym membership
Full training and support to develop and progress your career with Allen Motor Group

Do I need experience?

Experience going above and beyond for customers
Management/Senior experience within a customer service position
An interest and passion for the automotive industry
Fantastic communication skills with both colleagues and customers
An ability to stay organised and maintain your own schedule

Key Duties and Responsibilities
Once you have joined and been trained in the position you will be expected to demonstrate the following:

An ability to promote the Allen Motor Group brand and all the benefits that a customer will experience
Showcasing a passion for the product and customer through the sharing of knowledge in person, over the phone and virtually
Providing an outstand customer handover experience
Carrying out test drives
Effectively managing an online diary system