Customer Support Coordinator - Carrington, United Kingdom - Elizabeth Michael Associates

Elizabeth Michael Associates
Elizabeth Michael Associates
Verified Company
Carrington, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Assistant | Nottingham | 3-week shift pattern Monday to Friday + 1 Saturday on a 3 weekly basis| Office-based | £19,000-£22,000
Our client is a specialist same-day and direct Transport Company based in the East Midlands.

The team work closely with all of their customers taking note of their delivery requirements before offering them a bespoke service that delivers their consignmentsin the most economical and cost-effective way for the customer.

The company ensure that all items are delivered safe and secure within a set deadline.


This role has a weekly shift pattern, for example, one week you will work 6am-2pm, the next week will be 9am-5pm (this will be when the Saturday is worked) and then the following week will be 12pm-8pm.


What can you expect in return?

  • Competitive salary
  • Work alongside genuine industry experts

Are you the right person for the job?

  • Confident communicator
  • Excellent telephone manner
  • Professional and friendly
  • Attention to detail
  • Flexible
  • Punctual
  • Able to work under pressure
  • Ability to work on own initiative

What will your role as a Customer Service Assistant look like?

  • Process booking
  • Assisting with customer queries when required
  • Manage drivers daily, and resolve any issues they may have
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