Customer Success Executive - London, United Kingdom - Savvy Recruitment Ltd

Savvy Recruitment Ltd

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

London (fully remote)

£30-35K + bonus + profit share

Are you an experienced Campaign Manager with a penchant for software engineering? Yes? Then SAVVY Media have the role for you Our client is a market leader in the tech space, who continue to go from strength to strength.

We're looking for a Customer SuccessManager to supervise the clients' digital campaigns to ensure they meet agreed outcomes, are delivered on time and encourage account growth.

Key Responsibilities:

Project managing the clients digital campaigns
Working as the point of contact between the client and internal stakeholders (e.g. sales, marketing, event operations etc)
Working alongside the Account Manager to take briefs and identify opportunities for crossselling/upselling
Maintaining regular communication with the client to nourish relationships and drive renewals
Liaise closely with Event Managers to ensure a consistent sponsorship experience and effectively campaign management
Delivering campaign briefs to the marketing team with clarity and precision
Ensure good morale within the Commercial Team
Help drive team performance to ensure company, individual and team KPIs are met

Skills & Knowledge:

Track record of campaign management ideally in media
Articulate and faultless verbal and written communication skills
Awareness of data and the value it holds
The ability to thrive in a high pressure and fastmoving environment
Strong project management, organisational skills and attention to detail
Ability to work autonomously, as well as part of a team

Our client operates a fully remote working style which is a fantastic opportunity for anything living outside of London or in need of a more flexible working pattern.

Think you've got what it takes? Get in touch now for immediate consideration #beSAVVY