Workplace Ambassador - London, United Kingdom - Search Consultancy

Search Consultancy

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Workplace Ambassador, London

Monday - Friday,40 - Hours, various shifts between 7am - 7pm

£27,500 plus excellent benefits

Lunch provided

Our client is looking for a Workplace Ambassador who is going to have a positive impact on the internal working environment.

The role will provide a concierge style support to company staff, taking accountability for the company stakeholders and all working areas within their domain, which will be within the internal office space.

They will work closely with all service providers to ensure a seamless experience for the Citadel staff using the environment.

They will also be a key point of contact for all users of the space and have in-depth knowledge of working practices and activities within the areas to provide functional and strategic support, serving as a coordination point for everyday tasks to the business.

Main duties and responsibilities

Meet and greet clients upon arrival providing first class guest service
Carry out regular checks of all working areas, responsibility for the cleanliness of all meeting rooms, collaboration areas and bookable spaces.
Liaise efficiently with the facilities and IT team

- work alongside reception team to keep internal meeting rooms effectively utilised.

Keep an accurate record of all checks including appropriate information such as occupancy, usage of resources and issues.
Assist clients with booking meeting rooms and arranging refreshments
Document service handling
Perform other duties as assigned
Be the first point of contact between hosts and visitors

Requirements for the role

Knowledge and experience of working in a mail room environment desirable
Experience of delivering 5* service in a customer focused environment
A warm demeanour and desire to collaborate with others is key.
Desiree to provide first class guest service

- skills with Microsoft office : Word, Excel, and Outlook

Excellent telephone skills

Previous experience

A minimum of 12 years experience (e.g. front desk, concierge, hospitality, room management or customer service roles) Preferred from either a quality Hotel or Corporate setting