Business Support Officer - Gatwick Airport, United Kingdom - Civil Aviation Authority
Description
Date:8 Apr 2024
Location:
Gatwick, GB
Company:
Civil Aviation Authority
Salary:
£24,000 to £27,000 dependent upon experience
Contract Type:
Permanent - Full Time
Security Level:
BPSS
We are the UK's aviation and aerospace regulator and recognised as a world leader in its field.
Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.
The Role
To support the Shared Service Centre and the SSC Leadership team to ensure an effective two-way flow of communication and information between senior management and the SSC teams.
Core Accountabilities
- Maintain resource records for the Shared Service Centre including;
- Providing an efficient recruitment pipeline, from the scheduling of Assessment Centres, arranging interviews and completing the onboarding process
- Support the annual casual worker recruitment process
- Coordinate the flow of information from senior management into the teams, and the flow from the SSC to other CAA and external stakeholders including;
- Health and Safety issues
- Business Change activities
- Success Factors alignment/coordination structures updates
- Online eLearning module completion focal point
- Play a pivotal role in SSC engagement and comms activities
- Involvement in small projects within the SSC, including but not limited to management of audit activity and the Business Continuity Plan
- Coordinate small change project work as required within the SSC
- Develop and maintain an SSC Project register to provide management with visibility of all project activity involving the SSC, resources, progress, and timescales
- Support SSC Procurement activities
- SSC Desk / floor plan maintain floor plan / desk allocation record for department and coordinate change activity through liaison with Estate Services as required
- SSC Training information, support analysis and feedback for items managed in SSC SharePoint site as directed by SSC Management
- Analysis of SSC team performance data to support appropriate Senior Shared Service Centre management action
About You
To be considered for role you must have:
- Effective planning, organisational, and time management skills
- Ability to work well under pressure in a fastpaced environment to support operational requirements within short timescales
- Ability to work with minimum supervision, will need to be able to use their own initiative and set own deadlines
- Able to collect data and inputs from others and create summary information to help inform decision making
- Good interpersonal skills, including an ability to adapt appropriately to deal with people at all levels within the CAA
- Good verbal and written communication skills with attention to detail.
- Proficiency in the use of MS Office products
- Knowledge of CAA business support, administration, financial, charging, and budgeting procedures
- Able to think ahead to establish an efficient and appropriate course of action. Able to prioritise and plan activities
- Interview training and case study support will be helpful
Additional Information
For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.
To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken.
Working With Us
We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more
We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together.
It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us.
We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you.
Our Values
Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone
Closing Date:
Monday 15th April 2024
Interview Date:
W/C Monday 22nd or Tuesday 30th April 2024
No recruitment agencies please.
Job Segment:
Aerospace, De
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