Lead Administrator - Swindon, United Kingdom - Serco Plc

Serco Plc

Verified Company

Swindon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Lead Administrator - Learning, Development and Assurance

UK Defence Academy

Shrivenham, SN6 8LA

Part Time, Permanent (25 hours per week)

£22,145 pro rata plus benefits (£14,962 per annum)

Serco have an exciting opportunity for an experienced Administrator to join our team based at the Defence Academy in Shrivenham, Swindon.

The Learning, Development and Assurance (LD&A) Lead Administrator is responsible to the Support and Development Faculty Team Leader for the administrative support within the Training Management team at the Defence Academy of the UK.

The LD&A role is sits within the Support Services Department and provides imbedded support to our military and civil service customers at the Defence Academy in the J7 Training area.

Serco at the Defence Academy provides Facilities Management across all aspects of the site including Estates, Logistics, various Supporting Services, together with Cleaning, Catering and Waste Management through ESS.

Serco Group plc's roots go back to 1929, becoming Serco Limited in 1987.

Serco specialise in the delivery of essetial public services, with over 50,000 people working in defence, transport, justic, immigration, healthcare and other citizen services across our four regions:
UK & Europe, North America, Asia Pacific and Middle East.

Duties for the role:

Creating and maintenance of team shared file structures, calendars, and planners.
Support direct to OF5 heads of J7 (training) Operations and Plans functions.
Support to the coordination of meetings.
Assist with new staff inductions.
Maintenance of J7 team shared file structures.
Support J7 information portals such as the new CI portal.
Support to the collation of data reports and statistics as required.
Administration support to courses conducting by LD&A.
Support to international students.
Accommodation booking, site access, environment set up and event correspondence.
Event drawdown, collection/collation of feedback and evaluation, exercise correspondence.
Administrative support to the training teams whilst travelling overseas or conducting courses overseas.

What you need to do the job:

Good level of general education, with GCSE's (A-C0 or equivalent in English and Mathematics.
Exceptional organisational skills with a high attention to detail.
Able to use a variety of communication methods (spoken, written, behaviour).
Must be methodical, have proven organisational skills and able to work under pressure.
Excellent customer service skills.
Flexible and adaptable to change.
Ability to prioritise workloads and work to exacting standards.
Ability to maintain accurate records using computerbased systems.
You will have to gain enhanced clearance within the first 3 months of employment. Serco will arrange this on your behalf.

The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland.

The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world.

Other benefits of working on this site include:

Free, secure onsite parking.
Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
Gym membership, the site boasting 2 fully equipped gymnasiums.
Site also has a heated outdoor swimming pool (open May-Sep).
18hole golf course (annual membership circa £375).
Fully equipped riding stables, with the opportunity for lessons.
Other sporting facilities include tennis courts, Astroturf football pitches and much more.

What we offer:

Serco-Flex local working policy which supports home working options dependant on role requirements.
Serco discounts which include cinema, entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
Employee Assistance Programme.
Bike4Work scheme.
Pension contributions up to 6%.
We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion.
A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, apprenticeships, formal study and much more to support you to build your career with Serco.

Why Serco

Meaningful and Vital Work - Everyone in our Defence business has an important role to play in the smooth operation of the UK's Armed Forces.

Whether you're joining us from the military or from a civilian background, you'll take great pride in supporting the military and the care we take of our defence customers.

A World of Opportunity - With over 70 military contracts here in the UK and a wide variety of roles, Serco can offer excellent opportunities for progression, whether that's in Defence or in another part of our multi-sector business.

We also support ou