Customer Service Advisors - Manchester, United Kingdom - Cantello Tayler Recruitment
Description
Customer Service AdvisorCantello Tayler Recruitment are currently recruiting for a Customer Service Advisor to join our client based in Manchester.
The successful Customer Service Advisor will be responsible for:
- Taking ownership of workload, managing own workload to ensure no gaps or delays in the service.
- Ensuring compliance with all CQC and GMC regulations
- Handling complaints and ensuring appropriate resolutions found
- Technical and doctor support advising on connection issues etc
The Customer Service Advisor will have:
- Caring and empathetic nature
- Strong team ethos & excellent work ethic always prepared to go above and beyond for the team and for patients
- Adaptability to change fastmoving environment where no two days are the same
- Positive outlook
- Problem solving, always looking for a resolution
- Inquisitive and prepared to speak up to make changes and fix problems
- Hardworking attitude and passionate about the team, and about doing the right thing all the time
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