Customer Service Advisor - Birkenhead, United Kingdom - Sequence HQ

Sequence HQ

Verified Company

Birkenhead, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a highly motivated
Customer Service Advisor to complement our fantastic team in our Lettings Support Center based in the Wirral, Merseyside, CH42.As our
Customer Service Advisor you will provide
property management and
tenancy administration support services to branches, landlords and tenants.

What's in it for you?:

-
£18,600(depending on experience, plus an additional
£1,000 when qualified)
-
Support in training towards
ARLA -
NFOPP qualifications:

Industry leading
training and development:
Demonstrable
career ladder
Opportunities for
progression:

-
Collaborative,
rewarding and
fun environment

Team
incentives:
Understanding of
operations within an estate agency business

Key responsibilities of aCustomer Service Advisor:

The main purpose of your role is to provide a
property management and
tenancy administration supportservice to branches, landlords and tenants.

You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in timeand to agreed standards.

Skills and experience required to be a successfulCustomer Service Advisor:

Outstanding
Customer Service skills
Solid
administration skills

-
Resilient,
positive,
numerate and
detail oriented:

Organised and able to
prioritise workload in a faced paced environment
Excellent verbal and written
communication skills

Our existing
Customer Service Advisorteam comes from a diverse range of backgrounds including
Customer Support, Call Center, Retail, Hospitality, Leisure and Care sectors

Connells Group - one of the largest and most successful
estate agency and
property service providers in the country - Connells offers a range of services including
residential sales,
lettings and
mortgages. It is also one of the country's largest sellers of new homes, and is committed to delivering the highest levels of
customer service