Dwp Retirement Services Sp Leap Planning and - Burnley, United Kingdom - Department for Work and Pensions

Department for Work and Pensions
Department for Work and Pensions
Verified Company
Burnley, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Details:


Reference number:


Salary:

- £34,173
Job grade:


  • Higher Executive Officer
    Contract type:
  • Permanent
    Business area:
  • DWP
  • Service Excellence
  • Retirement Services
    Type of role:
  • Operational Delivery
    Working pattern:
  • Flexible working, Fulltime, Job share, Parttime
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Simonstone House BurnleyAbout the job

Job summary:

DWP is looking to fill a HEO role in Retirement Services.

This role is part of the Retirement Services State Pension Enabling Service (On-boarding and Capability strand).


The role is pivotal to the successful on-boarding on new people onto High Profile correction exercise and monitoring teams progress through their Learning Routeway working closely with Quality and Capability Assurance HEO Leaders.


It is a fast-paced role that involves flexible working to meet tight timescales and interaction with a range of stakeholders at all levels including senior leaders.


The role suits self-starters, who are outward facing, capable of working within and across teams and who can build strong and collaborative relationships with a diverse mix of people at all levels.


You should have a strong track record in leadership, the resilience to operate in a busy and highly scrutinised environment and be able to communicate and influence effectively.


Job description:


  • To develop and maintain robust onboarding/ L & D plans to support exercise recruitment plans and ongoing deployment.
  • Secure Training as per the agreed recruitment plans and make ongoing changes as and when required working closely with People and Capability.
  • Lead Communication sessions with New Team's and Team Leaders providing an overview of LEAP Learning Journey and Support available.
  • Explore and review Team Leader Upskilling requirements and work with colleagues to build into
  • Lead the on—boarding planning and implementation working with colleagues in both Enabling Services and Delivery to Impact future onboarding plans and play a critical role in ensuring sufficient resources available to support Learning Routeway
  • Maintain robust data on progress against L & D assumptions and highlight any risk to Senior Leaders at the earliest opportunity.
  • Maintain and update Level 1 Milestone Plan on a monthly basis working with Key Stakeholders to ensure progress against task.
  • Provide regular written and verbal updates to Senior Leaders against progress of Learning and recruitment opportunities.
  • Developing a keen understanding of the SP Delivery Team objectives, effectively prioritising meetings and events.
  • Working collaboratively across teams within the SP LEAP Delivery Team and beyond to support the delivery of business objectives and priorities.
  • Building and maintaining good stakeholder relationships / networks to provide excellent customer service.
  • Acting as single point of contact for all onboarding and reporting queries and ensuring the detailed requests are communicated in a timely manner.

Person specification:

Key Criteria


Excellent organisational and prioritisation skills
- the ability to work methodically and prioritise work and able to impact change at pace
- have proven IT skills, MS Forms, Excel, SharePoint


Effective analytical skills
- the ability to assess the needs of a wide variety of requests, using your analytical skills to manage them in the most effective way.


Proven communication skills
- a high level of verbal and written communication skills to ensure plan and key messages are clearly accessible and understood.


Strong stakeholder management and engagement skills
- the ability to develop relationships with a variety of stakeholders to understand priorities and be able to use influence and leverage when necessary.


Behaviours:

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Making Effective Decisions
  • Delivering at Pace
  • Communicating and Influencing

Benefits:


  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
Things you need to know


Selection process details:


  • This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
    Assessment Process
Selection will be by written sift, followed by a video interview, via teams


Written Sift
-
Excellent organisational and prioritisation skills
- the ability to work methodically and prioritise work and able to impact change at pace
- have proven IT skills, MS Forms, Excel, SharePoint


Effective analytical skills


the ability to assess the needs of a wide variety of requests, using your analytical skills to manage them in the most effective way.

**Proven communication sk
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