Experienced Transport Clerk - Watford, United Kingdom - M4 Recruitment Limited
Description
We are recruiting for an experienced Transport Clerk for our customer, a national distribution company based in Watford to work Monday to Friday hours per week)Job Description:
The rate for this role will be £12 per hour while temping and when permanent the salary is £25,000 per annum
- Work closely with the Accounts and Finance teams in order to fully understand Customer and Suppliers requirement and expectations.
- Record all costs and revenue against vehicles daily
- Ownership of TMS with live updating
- Driver hours calculations for payroll
- Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
- Answering and responding to all incoming calls in a prompt and polite manner.
- Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
- Liaising with the management team ensuring the smooth operation of the transport department.
- Ensure all inbound/outbound paperwork is completed promptly and accurately
- Monitor and chase documentation in support of the transport operation.
- Produce statistics as and when required.
- Undertake administrative and filing duties to meet needs of the Transport Department.
- Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
- Maintain and expand an excellent pro active relationship with existing customers and suppliers.
- Dealing with customer and supplier enquiries and complaints from investigation through to closure.
- Ensuring that customer requirements are administered in a timely controlled and recorded manner.
- Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
- Enter accurate data on to all internal systems and reports.
- Creation of customer KPI reports
- Collation of accurate data to create customer invoices
- Excellent computer literacy (Microsoft Office, Word & Excel)
- Previous administration experience.
- Welldeveloped verbal and written communication skills.
- Strong analytical and numeracy skills
- Good level of financial understanding
- Flexibility
- Help maintain a motivating focused team environment.
- Enthusiastic and energetic personality
- Enjoys working to deadlines
- Ability to work on own initiative, demonstrates organizational skills.
Good numeric skills - including accuracy
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