Customer Service Advisor - Chester-le-Street, United Kingdom - Specsavers

Specsavers

Verified Company

Chester-le-Street, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

Store:
Specsavers Chester-Le-Street

Hours:
Full time - 40 hours (weekend working is essential)

Benefits:
Additional birthday day off, Specsavers perks programme, staff, friends and family discounts, Wecare & Headspace, enhanced family & sick leave

_ Full Training provided - with great progression opportunities_

Customer Service Experience is preffered for this role
Looking for a new and varied role?

We are looking for a customer focused
Customer Service Advisor.

Great customer skills are essential for this role.

You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone,
Booking and confirming appointments
Appropriate direction of enquiries
The face of the store

What will success look like in the role?

Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
Appointment bookings are managed so that maximum numbers of customers are seen.
Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
Potential to become an Optical Assistant for the right person