Administrator - Sheffield, United Kingdom - Royal Mail Group

Royal Mail Group

Verified Company

Sheffield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job reference number
310474
Administrator - Payroll Services - Sheffield - (Hybrid Working ) - 9 Month Fixed Term Contract

Starting salary £23,080 to £25,794 (depending on relevant qualifications & experience),quarterly bonus potential, company pension scheme with highly competitive contribution rates ,generous annual leave offering of 26 days, plus bank holidays.

Permanent, full time, 33 Hours per week.

Location:
Royal Mail, Pond Street, Sheffield, S98 6HR.

This is a hybrid working role with an expectation to work in the Pond Street, Sheffield office 3 days per week and at home 2 days per week.

Days are flexible to fit in with your work/life balance.

We have an exciting opportunity for an Experienced Administrator to join Royal Mail as Payroll Customer Service Advisor, in Pay Services on a 9 month temporary promotion.

Pay Services is made up of 100+ strong Customer Service Advisors responsible for maintaining and managing all aspects of employee records and pay information on our payroll system including basic pay, overtime, absences, tax, salary sacrifice, contracts, bonus schemes, recoveries, whilst complying with business policies, statutory and legal requirements.

We pride ourselves on delivering excellent customer service and with a wide customer base you'll be contributing to this on a daily basis.

You'll be part of a 5 day, Monday - Friday operation with typical core hours of attendance being between 8am - 4pm although this can be flexible and may change in line with business requirements.

You'll initially work/train in our main site in central Sheffield which is easily accessible via all transport links and then move to a hybrid home/office-based approach.

About the role

You'll be responsible for administration and delivery of pay qwards and variable pay administration to all employees within the Royal Mail Group.

This role is critical to the delivery of annual pay uplifts to Royal Mail employees and in the day to day administration and reconciliation of weekly variable pay inputs.

About You
To be successful in this role, you will have the following skills and attributes:

Excellent analytical & numerical skills with a track record of interpreting and manipulating data.
A solid working knowledge of Excel is essential (Advanced level).
Confident communication skills with ability to analyse, question and problem solve to in order resolve customer queries.
Be able to demonstrate an ability to work on multiple tasks, prioritise workload and deliver to tight deadlines plus provide evidence of improving processes and the customer experience.
Ability to work flexibly and as part of a team.
High standard of written communication and excellent interpersonal and telephone skills.

Desirable Skills

General HR/Payroll/Finance administration experience and knowledge and experience of using HR/Payroll systems.

Extra Benefits

RMG Share Schemes partnership and matching share offer
Family friendly support enhanced maternity pay, paternity leave, adoption leave and shared parental leave
Discounts and offers there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
Supportive and generous company sick pay
Your Wellbeing you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.

Lifestyle benefits

You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
Financial support information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans
Your peace of mind with
Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
Free & discounted RMG products free keep safe & redirection, partner discounts
Free stamps at Christmas
Available only to perm employees

Your career in safe hands

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don't, yet we are a big part of the communities we operate in, making billions of precious deliveries each year.

We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our