Ifm Admin - Newbury, United Kingdom - Mitie

Mitie
Mitie
Verified Company
Newbury, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Base Location - Newbury


PURPOSE

  • Support the technical estates team in the operation, administration and delivery of the Fleet and FM contract. Ensuring the objectives match the overall strategy for service delivery.
  • Support the delivery of projects across fleet and property ensuring open actions and objectives are closed in a timely manner.
  • Create great connections across our business and partners to bring the best outcome for all parties.
  • Support the endtoend service delivery of the fleet contract, enlisting the support of our subcontractors.
  • Support the creation of a new project directory

Job objectives and responsibilities

  • Support the financial processes for the team ensuring that finance is tracked, project progress is updated, and monthly reporting is provided to agreed timescales.
  • Support the creation of and distribution of charging infrastructure reports.
  • Assist with KPI's and manage SLA's where necessary.
  • Raise and track Change Management Requests for the team, ensuring changes are raised in a timely manner and tracked through to approval.
  • Support with our internal IT process, registering new technology requests and seeking approval to utilise systems.

Main duties

  • Track financial progress and provide reporting as necessary in the team project trackers.
  • Carry out reconciliations for invoices and support the approval process.
  • Work with the privacy, legal and IT teams to progress internal technologies.
  • Assist with reporting and collating information as required.
  • Be able to work virtually as well as in the office, attend calls and face to face meetings throughout the working week with customers, suppliers, and team members.
  • Undertake any additional duties or responsibilities that are deemed required by the business and support the daily operation.
  • Take the lead on the governance process for charging post installations, track installations and help maintain delivery timelines.
  • Record and save as built drawings for the estate, tracking progress of charging post installations.
Profile

  • Good financial process understanding.
  • Flexible approach
  • Ability to be organised in their work
  • Have good time management skills

Personal Skills

  • Good team worker with an ability to provide effective support for all team members
  • Strong influencing skills, well organised and detailed in their approach to work.
  • Good communicator who can communicate in a range of ways across our team and across our supply chain including our partners.
  • Able to work in a partnering environment and develop relationships.
  • Confident and committed to providing a high quality, professional service
  • Ability to develop a good understanding of our Stakeholders requirements
  • Excellent Customer Service skills ability to build and maintain rapport
  • Excellent written and verbal communication skills
- **Adaptable and flexible in approach to work required.

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