Heathrow Customer Service Assistance - London Heathrow Airport, United Kingdom - Teamspirits

Teamspirits
Teamspirits
Verified Company
London Heathrow Airport, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Service Assistant (Arabic Speakers Only)

Location
:
Heathrow

Job Role
:
Customer Service Assistant

Requirements**:
-
Be able to work around things such as alcohol and cigarettes:


  • Be fluent in speaking Arabic alongside English

Shift Times:
Vary


Team Spirits Airport Operations is looking to add to our ever-expanding team based at Heathrow Airport within the World of Duty free store, working alongside luxury brands, in a vibrant and fast paced retail environment.

Are you enthusiastic, outgoing and charismatic, with a drive for commitment and hard work do you have a passion for make up and skin care?

Sales driven with a willingness to further your knowledge?

Then you could have what we are looking for.


The role includes a wide variety of opportunity, promoting fragrance, beauty and skincare products within the World of Duty-Free store.

You will need to be confident working towards targets as this role is not only customer facing but sales driven, as well as possessing excellent customer service skills


You must be available to work shifts which will entail a mixture of earlies and lates and you must be 18 or over due to handling liquor and tobacco.


Key skills needed:


  • Possess excellent communication and customer service skills
  • Have the ability to work independently as well as part of a team
  • Be confident in engaging the customer in the brand experience and story
  • Educate passengers with your product knowledge
  • Wellpresented and groomed
  • Willing to receive and deliver in house training
  • Drive sales working towards set targets
  • Maximise sales by traffic stopping to encourage curiosity and customer interaction

Benefits:


  • Flexible working hours
  • Staff discount scheme
  • Opportunity to train and develop with leading brands

Job Types:
Full-time, Part-time, Permanent


Schedule:

  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Every weekend
  • Flexitime
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekend availability
  • Weekends only
  • Rates vary depending on experience and age

Job Types:
Full-time, Part-time, Zero hours contract


Pay:
£11.50-£12.50 per hour


Benefits:


  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Employee mentoring programme
  • Store discount

Schedule:

  • Flexitime

Ability to commute/relocate:

  • London Heathrow Airport: reliably commute or plan to relocate before starting work (required)

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 3 years (preferred)


Language:


  • Arabic (required)

Work Location:
In person
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