Customer Service Advisor - West Malling, United Kingdom - Netbox Recruitment

Netbox Recruitment

Verified Company

West Malling, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

**Customer Service Advisor
£23,027
12 month contract initially - lots of opportunity for permanent roles
Kings Hill full time whilst training
Hybrid thereafter - 3 days in the office, 2 days work from home
Monday to Friday - 35 hour week - 9am-5pm
24 days annual leave (plus 8 days bank holidays)

Generous pension scheme (up to 11% employer contribution), enhanced maternity and paternity and health cash plan scheme, paid volunteering day**This Customer Service Advisor role would suit someone who is an articulate, IT literate individual who can demonstrate excellent customer service skills and a willingness to learn new processes and systems.

The duties for this Customer Service Advisor role will include but not be limited to:

Answering a high volume of inbound calls on a daily basis
Liaising with both new and existing customers
Updating change of signatures and change of contacts for customers
Updating the inhouse CRM
Providing ad hoc admin support

Netbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position.