Operations Centre Supervisor - Stockport, United Kingdom - St John Ambulance
Description
What's involved:
Department:
Health and Volunteering Operations
Salary:
£27,780
About the Role
As Operations Centre Supervisor at St John Ambulance, you will work as part of a team that is the first point of contact for patient transport requests, dealing with inquiries from patients, relatives, care staff or agencies.
Your role is pivotal in rostering our clinical staff to undertake their frontline duties, maximising our coverage and reach and minimising wastage and inefficiencies.
About You
To be successful in the role you will need to be a trouble-shooter capable of working under pressure with a self-starter approach.
You will be comfortable handling sensitive and confidential information and must be able to handle incoming calls professionally and efficiently.
About Us
St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.
Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.
Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.
We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.
You will receive:
- Competitive salary & pension scheme
- Cycle to work scheme
- Health and Wellbeing portal access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts you'll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.
Application Review Date: 31/05/2024
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.
At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces, Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women's groups.
We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.
We believe passionately in equity, diversity and inclusion.Please note St John does not accept speculative CVs and will only consider CVs submitted for an advertised role.
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