Administrator/receptionist - Wolverhampton, United Kingdom - Base 25

Description

Job description

Base 25 Administration & reception role.

Role:
Administrator/reception.


Place of Work:
Base 25 Wolverhampton City Centre.


Hours:

Monday - Friday 10AM - 6PM (Evening and weekend work may be required periodically throughout the year as well as adjustment of hours when a colleague is on leave).

Salary:
£20,048.08 FTE


Annual leave:20 days annual leave & Bank Holidays


Role.
This is a multi-faceted role that supports the organisation and the team in delivering services to the local community.

Based in our reception you will carry out reception duties alongside administration task so the ability to task switch is important.

We are a Wolverhampton based charity that has been working with children, young people, and adults since 1998. We work with organisations, community groups, schools and commissioners in developing services and good practice standards. We currently deliver contracts for both the NHS and the Local authority.


Key Responsibilities

• Be the first point of contact for service users and professionals from other organisations.
• Data entry onto our bespoke computerised systems.
• Administering the electronic sign in system.
• Book training rooms and rentable spaces for external organisations.
• Ensure booked rooms are prepared for training, events etc.
• Open and distribute incoming mail.
• Create and send outgoing mail.
• Administer paperwork and setting up & closing of accounts for new starters and leavers.
• General admin support to the wider team.

Experience Required
Training with ongoing supervision will be provided, but please see the essential and desirable skills for this role list below:


Essential:

• Excellent computer skills and the ability to pick up new systems easily.
• Excellent communication and interpersonal skills.
• Keen attention to detail.
• Able to flag potential issues.
• Team player attitude.
• Confident and approachable telephone manner.
• Good organisational skills and ability to prioritise.
• Ability to work with and relate well to a wide variety of people.
• Ability to demonstrate and use initiative and foresight.
• Ability to handle sensitive and confidential information with complete discretion and store it appropriately.
• Ability to multitask and prioritise daily workload.

Desirable:

• Experience and ability to work with Google Suite (Our administration systems are Google based rather than Microsoft office).
• Experience of working with Lamplight database.

Personal Qualities Required

• Attention to detail.
• Motivated
• Reliable
• Conscientious.
• Able to work independently but seek advice when required.
• Highly motivated with a strong work ethic.
• Reliable

, trustworthy, and committed to the organisation's success.


Other

• You will be expected to undertake training as and when necessary.
• Agree for 2 references to be obtained.
• Agree for us to undertake an enhanced DBS check.

Closing Date will me midday on Friday 09/06/2023, you will be contacted by Tuesday 13/06/2023 with interviews to take place on Thursday 15/06/23.

Salary:
£20,048.08 per year


Benefits:

• Health & wellbeing programme

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Wolverhampton: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 2 years (required)

Work Location:
One location

Application deadline: 09/06/2023


Reference ID:
B25-Admin/reception