Assistant Personal Assistant - Crewe, United Kingdom - Mid Cheshire Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

The post holder will provide a comprehensive, quality, and confidential secretarial/administrative service to the Consultant team/clinical professional team in the absence of the PA.

The Assistant PA will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the PA/Support Manager to ensure that an efficient service is provided.

The post holder will be capable of the full administrative function within the team, and be able to step-in to fill gaps, to ensure continuity of services.

It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in the administrative team.

Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales,

Assist with managing diary commitments by liasing with others, internally and externally, ensuring that all the required preparation is accurate and available, and that all Consultants/clinical professional teams/others are briefed on any difficulties, problems or issues,

Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,

Be fully conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of patients and/or health information, and being able to obtain information using the Internet,


Provide information to patients/relatives and carers where appropriate, including agreed information on waiting lists, tests and referrals, according to agreed guidelines, and in the absence of the PA.


All staff at MCHFT have a responsibility to:

  • Always act in accordance with professional Codes of Conduct and guiding documents
  • Where applicable, always act in accordance with the Code of Conduct for NHS Managers,
  • Maintain up to date skills and knowledge
  • Maintain an awareness of patient led service issues
  • Maintain a professional/personal portfolio
  • Adhere to all Trust policy, procedures and guidelines.
  • Adhere to Trust standards of behaviour and expected performance
  • Comply with Infection Prevention and Control (IP&C) policies and procedures as appropriate to their role and responsibilities in their individual work setting. Staff are required to be personally accountable for their actions and be responsible for their own compliance in relation to IP&C polices, protocols or advice.
  • Ensure they work in accordance with local procedures and report any issues which they consider to be a risk to the health and safety of themselves and/or others.
  • Act in accordance with the Trusts values and behaviours
  • Where applicable to participate in and provide data on the efficacy of treatment and specialties


Mid Cheshire Hospitals NHS Foundation Trust is looking to ensure that we provide equity of services across seven days of the week with a vision to achieve this goal by 2017.

This post may be reviewed in line with this plan and in some cases an element of weekend working may be required

Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales,

Assist with managing diary commitments by liasing with others, internally and externally, ensuring that all the required preparation is accurate and available, and that all Consultants/clinical professional teams/others are briefed on any difficulties, problems or issues,

Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,

Be fully conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of patients and/or health information, and being able to obtain information using the Internet,


Provide information to patients/relatives and carers where appropriate, including agreed information on waiting lists, tests and referrals, according to agreed guidelines, and in the absence of the PA.


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