Customer Service Advisor - Derby, United Kingdom - Proactive Personnel

Proactive Personnel

Verified Company

Derby, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Proactive Personnel is currently working in collaboration with a specialist medical business assisting with the development, manufacturing & distribution of titanium screws and plates, surgical instruments & system solutions for fracture fixation.

You will be responsible for providing excellent customer service in a very fast-paced environment, dealing with inbound/outbound calls, primarily hospitals to take orders & provide delivery & stock updates.

Along with this, you will also be liaising with internal sales reps to check stock levels & potential future orders and speak with couriers to organise deliveries.

This is a straigh permanent opportunity, working Monday - Friday with a 60 minute lunch break.

Ability to work in a high pressured enviroment
Ability to hit strict KPI's
Excellent time management & ability to prioritise work load
Exceptional attention to detail & accuracy due to part numbers being similar & quite long
Great customer service