Telecare Officer - London, United Kingdom - Novax Recruitment

Novax Recruitment

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Telecare Officer

Greenwich

Contract

£18 Umbrella P/H
We are currently looking for a Telecare Officer for a role in Greenwich.

Greenwich Telecare service is 24hr emergency service for elderly and vulnerable people, supporting them to maximise their independence with the use assistive technology in their own homes.

Your role will be to undertake the day-to-day duties of the Telecare service, providing emergency call handling and response to the most vulnerable people in the borough.

In addition, you will offer support to the OOH service and work cross-functionally when required.

Excellent customer service and interpersonal skills
Good understanding of the Telecare service, Assistive technology and alarm receiving platforms
To be Enthusiastic and committed to delivering professional and highquality service
To be able to deal with customers who are distressed/stressed/vulnerable over the phone and in person
Excellent communication skills written and oral
Be able to work under pressure and on own initiative
Be resilient and calm in emergency