Brand Ambassador - Hatfield, United Kingdom - Theo Jones Recruitment Limited
Description
Are you an experienced and successful Brand Ambassador looking for a new challenge?Discover an amazing opportunity with a supercar dealership
Brand Ambassador in Hatfield
Salary:
Basic £30,000, OTE £50,000 (Uncapped)
Working Hours:
Monday - Friday, / Flexible weekends due to events
Our client is seeking a fully trained Brand Ambassador to join their already successful motor trade team working within a busy supercar dealer.
You need to be a team player, able to work to deadlines and have the ability to use your own initiative.
Brand Ambassador Responsibilities:
- To ensure that all customers and visitors are greeted both personally and over the telephone in a friendly, welcoming, and efficient manner; and to make sure they are put in touch with the person they wish or need to deal with as quickly as possible.
- To greet customers and visitors in a friendly manner; either introduce them to the person they have come to see or sit them down in the customer waiting area. Offer coffee and refreshments where appropriate, inform the person they have come to see of theirarrival, and make sure they are comfortable whilst waiting.
- Establishing a good image and relationship with people who we deliver to or collect from, including other branches acting as ambassadors for the dealership.
- To deal with customer requirements for service and repair in an efficient and courteous manner maintaining the highest standards of Customer Service and to work towards further improving our CSI ratings.
- To organise the loading of the workshop in such a manner that ensures efficient utilisation of workshop capacity.
- To carry out customer follow up and prospecting activities, coordinated with the Service Manager to maintain and build the volume of work within the Workshop.
- Ability to maintain and cleanse the Kerridge database to ensure effectiveness of customer contact and to produce accurate information and statistics in order to satisfy the needs of the Manufacture and the dealership.
- To build up a good working knowledge of Genuine Accessories to allow you to confidently communicate with customers
- To prepare personalised PDF broachers of suitable for customers
- To record personalised Accessory videos.
- To liaise with The Service Manager, Marketing and Social Media to plan and execute marketing activity.
- To liaise with Sales Manager to prospect to customers purchasing New and Used cars
The Ideal Brand Ambassador
- To be personally smart and presentable in dress, appearance and manner in order to portray the professional image of the Company.
- To have Knowledge and appreciation for Marketing
- A high level of professionalism
- A passion for building and growing relationships
- Great communication and IT skills
- Luxury Brand Background
You must be able to produce high quality work in a busy motor trade environment and be motivated through set targets, showing flexibility according to the needs of your team.
We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic,Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters,Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers
Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota,Mazda, Ford, Peugeot, Renault, Citroen
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