IT Support Analyst - London, United Kingdom - Just IT
Description
Are you looking for an exciting new role?About the Company
An prestigious investment bank is looking for an IT Support Analyst to join their friendly team. This is an amazing opportunity to work in a fast paced, collaborative environment.
They are looking for a proactive individual who is able to deal with technicalissues in a pressurised and time sensitive environment while maintaining a high quality of customer service.
Your technical responsibilities will include but not be limited to:- Reviewing, implementing, and resolving technical issues effectively
- Providing support to clients both onsite and remotely
- Managing client accounts, responding to client issues and raising tickets accordingly
- Providing support for complex systems and working closely with the Support and Infrastructure Team.
- Configuring and troubleshooting routers and firewalls
- Configuring servers, users, and PC's
- 2 years relevant experience in an IT role
- Experience supporting Active Directory, Windows and O365
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