Admin - London, United Kingdom - Adecco UK
Description
JOB TITLE:
Admin
LOCATION:
Perceval House, Ealing, W5 2HL. (
Once trained, the post be hybrid)
PAY RATE:
16.82 PAYE
START DATE:
ASAP
DURATION:
3 Month Initial Contract
Hours:
35 Hours per week. Mon-Fri 9am - 5pm
DBS:
Yes-Enhanced
Driving License Required:
No
**Key Accountabilities
- To assist in providing an efficient and effective Reablement service.
- To provide a confidential typing/word processing service.
- To process customers referrals.
- To assist in ensuring that customers and Home Carers jobs are covered on a daytoday and to carry out the daily monitoring of Home Carers daily visits.
- To rota duties and worksheets, both manual and computerised.
- To cover service outofhours as and when required.
- To notify customers of changes to the service due to the absence of Home Care staff, etc.
- To notify staff of changes to work rotas daily. To assist in planning and preparing onetoone and weekly supervision meetings with Home Care staff to distribute work information, provide support and guidance, record attendance and raise and discuss relevant policy and practice issues.
- To assist in carrying out risk assessment of customers.
- To provide and maintain customers records and indexes and carry out closure of cases, both manual and computer.
- To liaise with other departmental staff, council officers and other agencies on behalf of officebased staff ensuring that all issues are dealt with having regard to the principles of customer care and legal procedures.
- To assist provide an information service to staff and members of the public, having particular regard for the principles of equality and members of the public, having particular regard for the principles of equality and customer care.
- To provide administrative support to Home Care Services across the Borough, as required including preparation of timesheets for wages.
- To maintain and update information systems.
- To assist maintain and update personnel records, e.g., leave sickness and annual leave etc.
***
Good IT Skills, ( Excel)
Organisational Skills
**Good Communication written and oral.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Louis Tween
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