Targeted Tenancy Officer - London, United Kingdom - iWork Recruitment Limited

iWork Recruitment Limited

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What's involved with this role:
Contract to start on until with a possible extension.

Key Duties:

The Tenancy Officer - Targeted Tenant Services will be a skilled practitioner in the provision of holistic and person-centred tenancy management services across the borough.

The Targeted Tenant Service will offer:

A boroughwide duty and emergency tenancy management and casework function, delivering more complex 'ontheday' tenancy services where necessary.
A Localitybased casework and appointment system to manage nonemergency service requests from tenants, enabling them to maintain their tenancies and thrive. This will include management of lowerlevel antisocial behaviour, oversight of legal work and other service requests related to the Conditions of Tenancy
A range of proactive interventions to identify and address resident needs at an earlier stage including targeted visits to those at risk of poor outcomes.
Oversight and management of tenantrelated work associated with voids and new lettings.
Appropriate escalation / deescalation of cases and seamless handovers within the wider Tenancy Services structure.

Pay:
£19.39 per hour

Schedule: