Administrator - East Grinstead, United Kingdom - Lloyd Recruitment Services Ltd

Description

Lloyd Recruitment Services are pleased to be working with a reputable business in the East Grinstead area who are currently in search of an experienced Administrator to join their team on a temporary basis for 3 months (Full time Monday - Friday).

• To support the wider team with administrative / operational tasks

• Log complaints, feedback and compliments using database
• Acknowledge, investigate, and respond to complaints within current SLA target with guidance from the manager

• To be responsible for delegated coordination tasks i.e., suppliers, databases
• Provide additional assistance and support when required for ad hoc tasks/ projects
• Update in house information, Process/policy documents in conjunction with Manager and team
• To assist with any tasks as required to support the Team at the request of Team Manager
• Support the Induction programme
• Support the Annual Uniform top up supply to staff

• To provide support to the wider and external teams
• To assist with bookings and liaising with Commercial and Finance Teams
• Communicating multiple teams in relation to pricing, booking confirmations and updates
• Sharing information with various teams in a timely manner, following current processes
• To support data loading (inc. allocation) as required, ensuring the quality and accuracy of the data loaded

• Take ownership of own personal development, learning and maintaining an uptodate knowledge of processes, procedures and systems necessary to carry out the role

• Proven experience of delivering exceptional customer experience
• Must be able to demonstrate a confident, empathetic approach by telephone
• Excellent written, verbal and interpersonal skills
• Attention to detail and accuracy
• Flexibility and aptitude to work to deadlines and react to dynamic workload
• Ability to adapt to new systems/change/procedures as required
• Ability to react spontaneously help others in the delivery of their work if required to meet deadlines
• Able to participate as a team player or work autonomously
• Able to participate as a full team player, contribute effectively and actively listen to others input
• Proficient IT skills including Google Sheets

If this opportunity is not quite what you are looking for, but you know someone who is, then please head to our website and select "looking for work section" to recommend a friend and find out how you could potentially be rewarded for introducing us to someonewe are able to successfully place.