Healthcare Assistant for Hospice @home Team - London, United Kingdom - Greenwich & Bexley Community Hospice

Greenwich & Bexley Community Hospice
Greenwich & Bexley Community Hospice
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Main Description of the Post To work as part of the multidisciplinary team to provide a high standard of individualised patient / family care and support.

The work of a Health Care Assistant is always delegated and directed by the Immediate Home Support Nurse.


Key Responsibilities:
Clinical Practice & Leadership To deliver care as assessed by the Registered Nurse, to patients and their families/carers, in accordance with the Hospice Philosophy


This will include:

Working in the patient's home alongside the patient's carer/ family integrating nursing care with their physical, psychological and spiritual needs.

Assessing patients' and carers' needs and report to the Team Leader and Specialist Clinical Nurse Specialists. Identifying and reporting of any significant changes in the patients' condition or well-being Collecting information that informs nursing care.

Appropriately mobilising, transferring and moving patients, taking into account the guidelines of safe moving and handling practice and using mechanical aids where necessary.

Ensuring infection control measures are in place in the home Participating in the care of the patient and family after death.

Recognising limitations and refer on to other professionals as appropriate. Knowing who to contact in an emergency. Assisting with meeting the nutritional and hydration needs of patients including serving meals and drinks and assisting with feeding.

Escorting patients home on discharge from Hospice/Hospital and ensuring that patient has basic needs met on arrival at home, ie, shopping if necessary.

Assisting patients in their individual personal hygiene routines, including washing, dressing, mouth care and toileting. Accommodating and respecting the social and cultural needs of the patient and family. Supporting and facilitating the orientation and teaching of colleagues and students. Maintaining effective liaison, communication and relationships with all of the Hospice multi-disciplinary team.

Reporting incidents, accidents and complaints to the Immediate Home Support Nurse, completing the relevant paper work. Communication - Demonstrating warmth and acceptance of patients and their families. - Building a relationship with patients, their relatives and friends, demonstrating a non-judgmental approach. - Effectively communicating information, orally or in writing, to other members of the team.

  • Maintaining confidentiality.
  • Accurately reporting and recording work activities according to organisational procedures (Service Operational Policy) using the Electronic Patient Record System as well as notes in the patient's home.
  • Acknowledging others' different perspectives.
  • Recognising that people are different and ensuring that s/he does not discriminate against other people.
  • Participating in any ongoing discussions and handovers relating to the care of patients and their families/carers.
  • Practicing excellent communication skills with patients, family and members of the multidisciplinary team including showing empathy and understanding and communicating sometimes complex information where there may be barriers to understanding.
  • Contributing positively to anti discriminatory practice, actively promoting equality and diversity.
  • Recognising and reporting behaviour that undermines equality and diversity.
  • Demonstrating empathy and sensitivity, and being realistic in encouraging and supporting patients and their families.
  • Utilising resources appropriately to address impediments to communication e.g. patients with dysarthria, aphasia, non


  • English speaking.

  • Being comfortable to remain alongside patients and families in distress.
Communicating the values and mission of Greenwich and Bexley Community Hospice to patients and families. Education & Training - Identifying his/ her own learning needs and interests. - Accessing educational and development opportunities. - Reflecting and learning from own practice, e.g.

through clinical debriefing. Provide general information to patients, carers, and other professionals.

Quality Working within the multidisciplinary team to ensure that patient dignity is respected at all times both before and after death, including acting as the patient's advocate and caring for patients after they have died.

Participating in relevant audit programmes.


Assisting in maintaining equipment to a high standard of cleanliness and safety and ensuring that the patient is in a clean and tidy environment, including the changing of bed linen where necessary.

Ensure all practices and procedures are in accordance to hospice policy Deliver a high standard of care in accordance with agreed guidelines and protocols.

Recognise the limits of his/ her competence. Work in a way that minimises risks to health, safety and security.

Summon immediate help for any emergency and take the appropriate action to contain it. Grief & Loss Providing support for distressed patients, bereaved relatives, students and colleagues. Includ
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