Contracts Coordinator - North London, United Kingdom - MMP Consultancy

MMP Consultancy

Verified Company

North London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

MMP Consultancy are looking to recruit a Contracts Coordinator to join a fantastic Housing Association based in North London

Key Responsibilities:

Providing accurate and timely information to sponsor account agents to enable them to set their rents and to protect the organisation from financial loss.
Being responsible for supporting the service charge and rent setting processes, with adherence to regulation and legislation providing assurance to senior management and the executive team.
Supporting on the procurement of utility contracts.
Actively managing the relationship with third party Managing Agents to ensure that services are transparent and value for money and that customers have access to this information in a timely way when actuals are sent. This will include carrying out audit's on Managing Agents charges and challenging where appropriate to ensure that our customers receive value for money.
Recovering utility debt in conjunction with the Income team.
Ensuring all statutory, regulatory, compliance and risk requirements are met across the service.
Leading on cross organisational working and supporting Heads of Service.
Playing a positive part in delivering any change programmes and motivating and inspiring staff through changes.
Carrying out any other tasks or functions as instructed in relation to service charges, utilities, budget setting, and contract management.

Skills and Qualifications:

In depth experience of service charge billing, rent setting, S20 consultation and thirdparty managing agents and contract management.
The ability to use IT systems to support the setting of accurate charges.
A good understanding of Heat Networks and metering and billing and relevant regulations (The Heat Network (Metering and Billing) (Amendment) Regulations 2020 and relevant Government schemes related to this.
The ability to build effective links with all relevant stakeholders both within One Housing and externally.
Commitment to delivering exemplary customer service.
A continuous service improvement culture and root cause problem solving.