Housing Options Assistant - New Forest, United Kingdom - New Forest District Council

New Forest District Council
New Forest District Council
Verified Company
New Forest, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Housing Options Assistant (P00376):

Job description


New Forest District Council are seeking an enthusiastic and well organised person to work within the busy Housing Options Team which is responsible for the Council's housing allocations, homelessness and housing advice services.


What's in it for you?

Benefits include:

-
Salary: £25,783 - £28,140 per year
days leave (plus an additional weeks equivalent after five years continuous service)

  • Local Government Pension scheme
  • Onsite parking
  • Employee Assistance Programme
  • Hybrid working
  • Wide range of employee discounts at high street retailers, including supermarkets, stores, and restaurants
  • Cycle to Work scheme which could save you around 40% on cycles and accessories


With our head office based in Lyndhurst in the heart of the stunning New Forest National Park, the Council is an excellent place to work and thrive.

We work together to provide a wide range of highly valued services to our community.

We are working on some exciting and pioneering initiatives and projects, including tackling climate change, supporting the Solent Freeport (to unlock significant investment, create thousands of new jobs and level up our important coastal communities), promoting regeneration of our Town Centres and an exciting fresh approach to modern and innovate working through our Transformation Programme.


At NFDC we believe that all our employees make a valuable contribution to the work of the Council and that's why we encourage a trusting and open culture where each employee is supported and respected equally, where ideas are actively sought and self-development promoted.


We have a great team of people for you to work with and are looking for the right applicant to join our colleagues already working to administer the Housing Register.


Duties will include:

  • Allocating a priority banding to applicants
  • Writing and sending accurate written communication
  • Dealing with telephone queries and face to face visitors to the Council
  • Monitoring response deadlines and meeting specified targets

Person Specification:

Essential
Demonstrable ability to use IT systems and MS Office

The ability to work on your own initiative, organise your caseload and seek guidance when required

The ability to work under pressure and deal with sensitive issues.

The ability to interpret complex information

The ability to make sound decisions and exercise sound judgement

Excellent written and verbal communication skills


Desirable


If you are interested in this position and meet the criteria, we would be very happy to hear from you.

For more information and an informal chat about the role please contact Victoria Gibbs on


Closing Date:
Midnight on Sunday 11th February 2024
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