Customer Service Administrator - Witney, United Kingdom - NSF International
Description
Customer Service Administrator
Our Agriculture department audit and certify around 35,000 farms each year against a number of scheme owner standards. We pride ourselves on our customer service and our integrity. We're growing fast, and that's where you come in.
To further ensure and grow our Supply Chain/Agriculture business, we are currently looking for an
Customer Service
Administrator to join our team.
This role will involve providing administrative support and delivering great customer service to new and existing customers, ensuring quality documentation, and professional communications in a timely and friendly manner.
What you will be doing:
- Issuing certificates to customers
- Providing administrative help on production of reports and loading onto IT systems
- Gathering relevant information from customers to load onto IT systems
- Maintaining and updating databases
- Previous administrative experience
- Customer focused taking pride in delivering great customer service
- Happy to help people both internally and externally
- Flexible and adaptable
- Calm and confident approach when dealing with challenging situations and customers
- A high level of accuracy and attention to detail
- A methodical and logical approach with good problemsolving skills
- Good interpersonal skills with an ability to work on own initiative
- The ability to plan work and meet deadlines
What NSF can offer you:
You will be joining a great team of hard-working individuals who will quickly help you to become one of them.
You will be given the opportunity to lead on certain projects and thus the chance to prove your ability to progress up the career ladder in this global company.
With a dedicated technical manager in your area, and their capacity to impart knowledge, your knowledge of food production in the UK will be greatly enhanced.
Job Types:
Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- Onsite parking
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Work Location:
Hybrid remote in Witney, OX29 8SJ
Reference ID:
Food.492
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