Medical Receptionist - Ashford, United Kingdom - Charing Surgery

Charing Surgery

Verified Company

Ashford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job summary

Due to increased patient demand, we are recruiting a part time, enthusiastic and professional medical receptionist to our expanding GP practice.

You will work as part of our supportive Patient Services Team with a culture of innovating services to enhance patient care.

Previous applicants need not re-apply.

Main duties of the job

The purpose of the Receptionist's job is to ensure that patients are able to access health services including contact/make an appointment to see a clinician in the appropriate manner depending on need and that all patient records are up-to-date and available for all users when required.

Overview of the organisation
Charing is a large village in Kent with an active community of residents. We are a friendly, practice looking after patients from Charing and the surrounding villages.

We offer our patients a broad and expanding range of services and pride ourselves on offering patients the best care possible.

Telephones
The Receptionist will answer the various incoming outside lines into reception and also the internal lines.

Reception Desk
The Receptionist will greet patients when they arrive in the practice and ensure that they are assisted appropriately.

Records
The Receptionist will contribute to the updating and maintenance of all patient records.

Messages

The Receptionist will accurately record and pass on patient details and the content of the message in accordance with the practices message protocol.

Contacting Patients

The Receptionist will contact patients by phone or using standard letters in accordance with doctors instructions and to agreed timescales.

Chaperoning
The Receptionist will chaperone patients when requested, in accordance with the practice policy.

Communication
The Receptionist will communicate effectively, promptly and courteously with patients, carers and relatives.

Essential criteria

Desirable criteria
Experience of working in a GP surgery is preferable.

Job Types:
Full-time, Permanent

Salary:
£10.45 per hour

Expected hours: 37 per week

Benefits: